In 2018, High 5 Plumbing recognized a need in the plumbing field in furnishing “accurate” rates without the need of an on-internet site go to. We would get a number of calls from new purchasers day by day “calling around” to get quotations for plumbing work. Due to plumbing programs in the Denver Metro Location various based mostly on site, age, and products made use of, it can be complicated to get an correct quotation about the phone without getting eyes on the plumbing system.
Recognizing the enhance in desire, our crew swiftly began brainstorming techniques to present purchasers correct quotations to guarantee we have been capable to provide every shopper contacting into Significant 5 Plumbing. With widespread innovations in technology, it did not take prolonged for us to realize cellular applications this sort of as Zoom, Facetime, and Google Duo ended up the greatest tools to handle the trouble. These applications gave us an avenue to join with every customer pretty much wherever.
That is how High 5 Dwell was born. As soon as we introduced, we straight away started observing an enhance in serving customers on a broader scale. Using the visible aspects of these applications, we are in a position to offer estimates for the two compact and huge repairs by High 5 Dwell.
The will need for High 5 Reside grew to become even a lot more crucial throughout the COVID-19 outbreak in 2020. For the reason that of the problem for deal with-to-facial area conversation, Large 5 Are living presented a secure, easy way to supply prices on repairs through the height of the pandemic.
We knew ideal from the start of the pandemic that our Superior 5 Are living scheduling possibility would come to be much more well-liked with almost everything likely digital all through the “Zoom Boom.” Considering the fact that Superior 5 Plumbing specialists were able to use their Iphone for a movie quotation to join instantly with shoppers, numerous clientele selected that option due to the fact it was not a encounter-to deal with conversation.
Consumers were very receptive of the on the web alternative and supplied fantastic opinions on the assistance. In addition, if the plumber necessary to look into more by way of an in-man or woman inspection, the shopper could e-book that appointment exact same working day while sticking to COVID protocols.
Towards the foreseeable future, we feel that Large 5 Dwell will continue on to expand as a easy tactic to assess troubles and enhance prospects. Every single contact that arrives into our contact centre matters. With this appointment option our scheduling percentage will keep on to improve allowing us to serve and teach much more purchasers throughout the Denver Metro Spot.
For more information, visit Significant 5 Plumbing where you can routine a video visit appointment on the net, or connect with (720) 388-8247.